I’m a firm believer in “micro-to-macro” philosophy: that, if you pay attention to small lessons, they are nearly always applicable on a larger scale. That said, I recently heard a senior manager talking about one of the non-verbal ques he watches for during an interview – the interviewee’s comfort level with their necktie. He said he doesn’t just watch how someone dresses when he conducts an interview – he watches how comfortable they are with the manner of dress.
My initial thought was that it was a bit over the top and that someone’s comfort level with a necktie (which, let’s admit, is basically uncomfortable) doesn’t really affect their job performance or leadership ability.
But then I tied the concept to leadership ideology, which I’ve spelled out below.
- A leader that does not make adjustments is not a leader.
- If you put your tie on in the morning, feel like it looks great, and then get to your interview location and it looks awful, you’d be remiss not to quickly adjust before you walked in for the interview. Similarly, if you see your organization is on the wrong path, a decisive adjustment is exactly what the doctor wrote.
- Ideally, you should make that adjustment in private.
- Once you realized your tie was on incorrectly, you’d preferably adjust it in the bathroom or in your own office. Particularly where people are concerned, it’s important to criticize privately and praise publicly.
- Adjustment to your personal policies or outlooks should also be made in private so that you can keep your people focused and motivated. First, make the adjustment, and then redirect the course.
- The key word here is ideally. Occasionally, a situation warrants public adjustment – whether it’s one employee disrespecting another, or your own idea that needs to be re-examined. It’s important to own your mistakes and, at times, to make sure other people own theirs.
- Adjustments need to be decisive and efficient.
- What the manager I referred to in the beginning of this article is really paying attention to is fidgeting, not adjusting. Nobody wants a leader who implements knee-jerk reactions and extreme disciplinary measures. Don’t let your company’s culture degrade to the point that you cannot execute a simple, decisive directive to get them back on track. Reach up, adjust your collar, and carry on smartly. Have an efficient and executable plan, and stick to it. Failing to do so will quickly lose you the confidence you’ve worked so hard to earn from your people.
- Lastly – if you’re going to wear a tie, prove that you deserve to.
- It doesn’t do any good to wear a tie if your posture and presence is that of a depressed teenager undergoing puberty. If your management (or indeed, your subordinates) trusts you enough to put you into a leadership position, you should constantly seek to pay it forward by putting your people and company before yourself. Be the leader that seeks to enable and better your team, not a surface level alpha-type who never sees past the cover of the book.
Finally, a brief lesson from another observation. During a recent departmental audit, my boss shook hands with our auditor and led him into our conference room. We all took our seats, and then he said, “Bill, you’ve seen that I cared enough to wear a tie, right?”
The auditor laughed, said that he had, and then my boss removed his tie and threw it on the next chair over, inviting Bill to do the same.
When you can, do things the comfortable way, not the uncomfortable one, and be aware enough not to judge a prospective employee based on how they interact with their necktie.
For more exploration of leadership, culture, and philosophy, be sure to click follow and join us next time. Humanity constantly provides opportunities to learn about the whole by examining one of its many parts.
-Dustin Stitt (The Quiet Visionary)